Have a look below for our most

FREQUENTLY ASKED QUESTIONS

Are there any physical Youneek stores?

Unfortunately not. We're online only for the time being, but would love to have a physical store one day. Stay tuned 😉

How can I return an item?

We'd be happy to return/exchange your product if it falls within our terms and conditions. You can view our returns policy here https://youneek.co.za/shipping

Will you restock items indicated as “out of stock?”

Yes.

We are always busy manufacturing. Most out of stock items are simply out of stock due to a material shortage. Once the fabric is re-stocked, the out-of-stock product will subsequently be restocked again.

Where can I track my order?

All orders receive a automated e-mail via The Courier Guy with tracking details. Please wait for your order status to change from "processing" to "shipped" before expecting to receive your tracking details. If you did not receive your tracking details, please do get in contact with us.

Will I receive the same product that I see in the picture?

Yes, absolutely. In some instances there may be some slight inconsistencies with colours of garments due to different dye lots and availability of certain colour fabrics.

Can Youneek do custom orders?

Yes we most certainly can. Sky is the limit at Youneek. Contact us for any custom orders. We'd be happy to help.

Want to speak to a human right away? Call: 0627062144

Whatsapp: 0627062144

Office Hours:

Monday- Thursday 08:30 - 16:30 

Fridays 08:30 - 15:00

Weekends & Public Holidays: Closed

CONTACT US FOR ANY QUESTIONS